Privacy Policy

This Privacy Policy explains how Xcelerated Recovery LLC and its subsidiaries and affiliates (“Xcelerated Recovery LLC,” “we,” “us,” and/or “our”) handle personal data we collect online (through our website and offline (through customer support channels, our retail locations, and in-person promotional activities). We call all of these the “Services”. This Privacy Policy explains the types of personal data we collect and process, how we may use and share the data, and the choices that are available to you with respect to our handling of your personal data.

Information We Collect Directly from You:

We collect the information you provide directly to us, such as when you open an account, place an order, ask to receive emails, contact customer service, or interact with us on social media. The types of personal data we may collect directly from you include:

  • Contact information, such as your name, email address, mailing address, and phone number;
  • Billing information, such as credit card details and billing address;
  • Healthcare provider information, such as name and contact information of your primary care physician and any specialists you may see;
  • Information about any injuries or medical procedures you have had;
  • Any other information you choose to provide, such as product reviews, responses to surveys or quizzes or to receive customer support.


Use of Information

We may use the information we collect for the following purposes:

  • To respond to your inquiries and provide you with the services you request.
  • To improve the content and functionality of the Website.
  • To send you promotional materials or updates about our services.

Sharing of Information

We may share your information with third parties in the following circumstances:

  • With service providers who assist us in operating the Website and providing our services.
  • As required by law or in response to a legal request.


We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Policy by posting the new Policy on the Website and indicating the date of revision.

Contact Us

If you have any questions about this Privacy Policy, please contact us at